Privacy Policy

At LOOKLEV.COM (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://looklev.com (“Site”). We comply with international privacy laws including the General Data Protection Regulation (GDPR – EU/UK), the California Consumer Privacy Act (CCPA – US), PIPEDA (Canada), and relevant privacy legislation in Australia and the Gulf region.

1. Information We Collect

  • Personal Information: Name, email, billing/shipping address, phone number.
  • Payment Data: Processed securely via third-party gateways; we do not store your full payment details.
  • Usage Data: IP address, browser type, device identifiers, pages visited.
  • Cookies & Tracking: Used for analytics, functionality, marketing, and preferences.

    1.1 Children’s Privacy Protection
  • We do not knowingly collect personal information from children under the age of 18 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at contact@looklev.com so we can promptly remove such information.

    1.2 Sensitive Data
  • We currently do not collect sensitive personal data such as health information, biometric data, or similar categories. Should we decide to collect such data in the future, we will do so only with your explicit consent and in compliance with applicable laws.

2. Use of Information

  • Process transactions and fulfill orders.
  • Communicate updates, offers, and promotions.
  • Improve user experience and site performance.
  • Comply with legal obligations.

3. Legal Basis for Processing (GDPR/UK GDPR)

  • Your consent (marketing emails).
  • Fulfilling contractual obligations (order processing).
  • Compliance with legal requirements.
  • Legitimate business interests (security, analytics).

4. Data Sharing

  • With service providers (e.g., shipping, payment processors).
  • With legal authorities when required.
  • Never sold to third parties.

5. Your Rights Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent.

To exercise these rights, contact@looklev.com
“These rights may vary depending on your location. We will respond to your request within the legally required timeframe.”

6. Cookies Manage cookie preferences through your browser or our website banner.

7. Data Security We apply technical and organizational measures to protect your data. However, no method is 100% secure online.

8. Retention

  • We retain your information as long as necessary for our services and legal obligations.

    8.1 Data Deletion Upon Relationship Termination
  • When our relationship with you ends (e.g., account deletion, inactivity, or service termination), we will retain your personal data only as long as needed to fulfill legal, accounting, or regulatory obligations. After this period, your data will be securely deleted or anonymized within 90 days, unless a longer retention period is required by applicable law.
  • You may also request earlier deletion of your personal data by contacting us at: support@looklev.com.

9. Policy Updates We may revise this policy. Updates will be posted with a new effective date.

10. Contact Email: contact@looklev.com